Holiday Delivery Notice
• U.S. orders placed after November 30 may arrive after Christmas.
• International orders placed after November 25 are not guaranteed to arrive before Christmas due to seasonal global shipping delays.
Express shipping is available for U.S. domestic orders.
If you need your order quickly or require guaranteed delivery before Christmas, please contact us before purchasing so we can confirm availability.
Thank you sincerely for your understanding and support this holiday season! 💛✨
💖 Make It Personal – With Love & Thread
At our shop, each sweatshirt is more than just a piece of clothing – it’s a unique embroidered creation, crafted from the love and memories you share with your pet.
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🧵 What Makes It Special
🎨 Personalized Just for You
Whether it’s a name, a pet portrait, or a custom design, we bring your ideas to life using precision machine embroidery — every sweatshirt is made just for you.
🧵 Precision Embroidery
Each design is stitched using high-quality embroidery machines, ensuring clean lines, consistent detailing, and long-lasting quality with every order.
🌿 Premium Quality
Our sweatshirts are made from soft, breathable cotton blends, perfect for year-round comfort — cozy, durable, and made to be worn again and again.
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🎁 A Thoughtful Gift for Every Occasion
* Birthdays – Surprise a pet lover with a meaningful keepsake
* Christmas & Holidays – A personalized gift that stands out
* Anniversaries or Pet Memorials – Celebrate love and cherished memories
* Just Because – Because your pet deserves it
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📌 How to Order
1. Choose your sweatshirt size and color
2. Send us your personalization details (name, image, or design idea) via message
3. We'll confirm everything before beginning the embroidery
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🚚 Processing & Shipping
* Processing Time: 3–5 business days
* Shipping Time: 7–14 days (depending on your location)
* You’ll receive tracking info once your order is on the way!
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🔄 Return & Refund Policy
We stand behind the quality of our products. Please review our return guidelines below:
Returns Accepted If:
* The product has embroidery errors or the wrong design
* The product is damaged during shipping (photo proof required)
Returns Not Accepted If:
* The item is personalized correctly, but the customer ordered the wrong size/color or changed their mind
* The return is requested after production begins
To Request a Return:
* Contact us within 3 days of receiving the item
* Send clear photos of the issue
* If eligible, we’ll guide you through the return/refund process
Return Shipping Costs:
We’ll cover all costs if the issue is on our end.
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👕 About Our Products
Sweatshirts/Hoodies:
* Material: 65% Polyester, 35% Cotton
* Care: Machine wash cold, inside out; lay flat to dry
T-Shirts:
* 100% 2-way stretch cotton, pre-shrunk
* Available in 12 colors
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📐 Embroidery Size Guide
* S & M: approx. 7.9–8.6 inches (20–22 cm)
* L & XL: approx. 8.6–9.4 inches (22–24 cm)
* 2XL & up: approx. 9.88 inches (25 cm)
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💌 Need Help?
Message us anytime — we’re happy to assist with sizing, customization ideas, or any questions you have!
