What Countries do you ship to?

Australia, Austria, Belgium, British, Brazil, Canada, Chile, Colombia, Cyprus, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Korea, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands,Taiwan, Malaysia.

Please note: The recipient of an international shipment may be subject to a value-added tax (VAT) or import taxes, customs duties, and fees levied by the destination country.

These charges must be paid for by the recipient. figurebobble.com has no control over these charges, nor can we predict what they might be.

 

Shipping Damage

All merchandise is carefully packaged for shipment, and damage is rare. If you get damaged bobbleheads, please take photos and contact us soon, we will redo it for free to replace. ( Digital photos of damaged product is necessary for our damage claims. Proofs must be sent to us within 48 hours after you get it).

 

Please note: Saturday, Sunday and Holidays (National) such as Christmas, Thanksgiving, July 4th do not count within the delivery time.

 

Wrong Address

The parcel usually arrives at the destination 10-15 business days after delivery. In order to receive the products successfully, please provide the correct address information and keep the mobile phone free.

We will not be responsible for parcels sent to the wrong address since the address used for shipping labels is pulled directly from the information you give us when placing your order. We do not manually type anything, so if the address is incorrect, it's not because we made a mistake. Please be mindful of auto-filled addresses!

 

Please note:

If your personalized product was re-made, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift.

At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time.

Expedited shipping is not offered to P.O. Box shipping addresses.

We do not offer overnight shipping.

If you have any questions, please feel free to contact us via email: support@ucustomx.com.